Privacy Policy

Last updated: 20 July 2025

Address: Qualaro Ltd, 85 Great Portland Street, London, W1W 7LT, UK

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Qualaro (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform, website, and services.

1. Information We Collect

We may collect and process the following data:

Account Information: Name, email, company details, and password when you sign up.
Usage Data: Log files, IP addresses, browser type, access times, and actions on the platform.
Lead Data: Any contact information or notes you upload into the platform as part of your lead generation and outreach campaigns.
Communication: Emails or chats with our support team.

2. How We Use Your Information

We use your information to:

Provide and maintain our services
Personalise your experience and improve the platform
Send relevant communications, product updates, and marketing (with opt-out options)
Monitor and enhance platform security
Comply with legal obligations

3. Legal Basis for Processing

We only process your data when:

You’ve given consent
It’s necessary for contract performance
There’s a legitimate interest (e.g. platform improvement or fraud prevention)
Required by law

4. Sharing Your Data

We never sell your data. We may share it with:

Trusted third-party service providers (e.g. hosting, analytics, CRM)
Authorities when legally required
In case of merger, sale, or acquisition

All third parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security

Your data is stored securely on servers within the UK/EU and protected with encryption and strict access controls. We retain data only for as long as necessary to fulfil the purpose it was collected for or as required by law.

6. Your Rights

You have the right to:

Access the data we hold on you
Request correction or deletion
Object to processing or request restriction
Withdraw consent at any time
File a complaint with the UK ICO or your local authority

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To exercise any rights, contact: info@qualaro.ai

7. Cookies

We use cookies to improve your experience and understand how users interact with our website. You can manage your preferences via your browser settings. Full details are available in our [Cookie Policy].

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services indicates your acceptance of the updated terms.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

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Qualaro Ltd

85 Great Portland Street, London, W1W 7LT, UK

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info@qualaro.ai