Last updated: 1st Jan 2025
Introduction
Welcome to qualaro.ai (“qualaro.ai”, “we”, “our”, or “us”). At qualaro.ai, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our services, products, website, or applications. By using our services, you agree to the practices described in this policy.
1. Data We Collect
We collect personal and non-personal information to provide and enhance our services. The data we collect may include:
Personal Information:
Name, email address, phone number, and job title.
Account credentials (username and password).
Billing and payment information (if applicable).
Non-Personal Information:
Device information (e.g., IP address, browser type, operating system).
Usage data, such as pages visited, session length, and clickstream data.
Analytics and performance metrics to improve service quality.
Specialised Data (for AI training):
Data you submit or process through our services for AI model training or automation purposes.
2. How We Use Your Data
We use your data to:
Provide and maintain our services.
Personalise your experience and improve our offerings.
Respond to your inquiries or provide customer support.
Ensure platform security and prevent fraud.
Analyse trends and improve AI model accuracy.
Comply with legal obligations or enforce terms and conditions.
3. Sharing Your Data
We do not sell your personal data. However, we may share your data in the following scenarios:
Service Providers: With trusted third-party vendors to help operate our platform (e.g., hosting, analytics, payment processing).
Legal Compliance: When required by law or to respond to legal processes.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Your Rights
You have the following rights regarding your personal data:
Access and Correction: Request access to your data or corrections to inaccurate information.
Data Deletion: Request the deletion of your data (subject to legal and contractual obligations).
Opt-Out: Withdraw consent for data processing or opt out of marketing communications.
Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, contact us at [Insert Contact Email].
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security Measures
We use industry-standard measures to protect your data, including encryption, secure servers, and regular vulnerability assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. International Data Transfers
If you access our services outside United Kingdom, your data may be transferred to servers in countries with different data protection laws. By using our services, you consent to this transfer.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@qualaro.ai
